Features
Everything Freesbe does, one page each.
A very large product, kept simple: six categories, 89 features, and for each one a page that says what it does, what you get out of it, which plan has it and how to set it up. Pick a category, or start from a topic like the phone system or security.
Talk
Every conversation in its place.
Channels for teams, topics and customers. Threads keep them readable. A canvas beside every channel holds the notes and the playbook. Clients join as guests and see only their channel. Search finds any part of a word, and it all follows you from your computer to your phone.
Everything in Talk
- Channels, DMs and threadsEvery topic a channel, every tangent a thread.All plans
- CanvasesThe document that lives next to the conversation.All plans
- Guests from other companiesBring the client into the channel, not the company.Business and up
- Audio, video and screen clipsSay it, or show it, instead of typing it.All plans
- Scheduled messages and draftsWrite it tonight, send it at nine.All plans
- Search and Ask FreesbeFind the message, or just get the answer.All plans
- Files, pictures and link previewsFiles, pictures and pages, right in the message.All plans
- Pins, bookmarks and saved for laterWhat everyone comes back to, and what you do.All plans
- Read receiptsKnow who has seen it, without asking.All plans
- Custom emoji and reactionsYour logo, your jokes, one colon away.All plans
- Status and availabilityTell the team where you are before they ask.All plans
- Notifications and keyword alertsHear about what matters, once, on one device.All plans
- Sidebar sections, the rail and quick switcherYour sidebar, your sections, your shortcuts.All plans
- Notes to yourselfA note to yourself that reaches your other pocket.All plans
- 25 languagesThe same app, in everyone's language.All plans
- Light and dark, holiday iconsDark at night, light at the office, by itself.All plans
- Import from SlackBring your history, not just your people.Business and up
- The desktop appFreesbe in its own window, always running.All plans
- The phone appThe whole workspace, in your pocket.All plans
Call and meet
Calls that start where the conversation already is.
Start a huddle in any channel, schedule a meeting with a guest link and a lobby, or pick up the phone: Freesbe sells a business phone system with numbers, call flows, queues, voicemail and recordings, so the whole company talks from one app.
Everything in Call and meet
- HuddlesCalls that start where the conversation is.All plans
- Meetings with guest links and a lobbyMeeting links anyone can open in a browser.Business and up
- Screen sharing and drawingShow it, circle it, and move on.Business and up
- Recordings, transcripts and AI notesEvery call, written up before you sit down.Business and up
- Backgrounds, noise cancellation and audioLook and sound right on every call.All plans
- Reactions, raised hands and chat in callsSay it without unmuting.All plans
- Find a time, with everyone's calendarA time that works, without the back and forth.Business and up
- Support sessionsFix it on their screen, with their say-so.Corporate and up
- Remote controlTake the mouse when pointing isn't enough.Corporate and up
- Move a call to your phone or another deviceWalk out the door and keep talking.All plans
- A business phone systemA phone system that lives in your team chat.Phone system add-on
- Call flows and phone menusPress 1 for sales, drawn in minutes.Phone system add-on
- Call queues and the call centerNobody rings out when everyone's busy.Call center add-on
- Ring groups and extensionsOne number, the whole front desk.Phone system add-on
- Voicemail you can readRead your voicemail before you play it.Phone system add-on
- Call recording, transcripts and notesEvery call, written up before the next one.Phone system add-on
- Business hours, holidays and hold musicClosed means closed, and on hold sounds good.Phone system add-on
- Transfers, 3-way calls and call handlingPass the call on, or bring everyone in.Phone system add-on
- Click-to-call and call-us linksOne click to call, from CRM or website.Phone system add-on
- Emergency calling (E911)Send 911 help to the right door.Phone system add-on
- Bring your numbers and desk phonesKeep your number, and your desk phones.Phone system add-on
- Bring your own SIPKeep your phone system, add the chat.Business and up
- Call log and call center reportsEvery call accounted for.Phone system add-on
- Phone calls on your mobileYour work number, in your pocket.Phone system add-on
Run the team
The tools a team buys separately, already in the chat.
Approvals and forms as workflows, a punch clock with timesheets, booking pages for you and your team, to-dos next to the messages they came from, and reports of hours and calls. Each one would be another app with another bill.
Everything in Run the team
- WorkflowsApprovals and requests that run themselves.All plans
- Punch clock and timesheetsClock in from the chat. Payroll gets a CSV.Business and up
- BookingsOne link. They pick a time you're free.Business and up
- Team booking pagesThe whole team on one booking link.Corporate and up
- To-dos and ActivityYour mentions, replies and to-dos, next to the chat.All plans
- Calendar appThe day's meetings, with Join buttons, in a DM.All plans
- ReportsHours and calls, totaled, filtered, downloaded.All plans
- Profiles, directory and work detailsKnow who's messaging you, and where they sit.Business and up
- Your own domain for bookings, meetings and invitesYour domain on every booking page and meeting link.Corporate and up
AI
AI that does the catching up for you.
Summarize a channel you missed, translate a message, tidy what you wrote, get notes from every call, ask Freesbe a question and get an answer with sources, and connect Claude, ChatGPT or your own agent over MCP. Admins decide what's on.
Everything in AI
- Channel and thread summariesCatch up on a channel in a paragraph.All plans
- Translate any messageRead any message in your own language.All plans
- Writing helpA better message before you hit send.All plans
- Meeting and call notesEvery call written up: summary, decisions, action items.Business and up
- Ask FreesbeAsk a question. Get the answer, with its sources.All plans
- AI agents over MCPYour AI agent, in your workspace, as itself.All plans
- Suggested answers in the inboxDrafted from the conversation and your saved replies.All plans
- Admins decide what AI doesAdmins decide what AI does, and see the count.All plans
- Profile photos, touched upA profile photo like you, in better light.All plans
Connect
Your customers and your tools, in the same channels.
Customer conversations from your website, support email, texts, WhatsApp and Telegram land as threads in a channel. Your CRM, help desk, finance and monitoring tools post where the team already talks. Build your own with webhooks, apps and the API.
Everything in Connect
- Customer inboxOne inbox for every way customers write.All plans
- Web chat on your websiteA chat on your site, answered from your channel.All plans
- Support email in a channelKeep the address customers know. Answer it together.All plans
- WhatsAppAnswer WhatsApp as a team, not from one phone.Business and up
- TelegramAnswer Telegram from a channel, and post to it.Business and up
- Texts to your numbersTexts to your business number, answered in a channel.Phone system add-on
- Incoming webhooks and cardsYour tools post to a channel with nothing rewritten.All plans
- Apps, slash commands and the APIBuild on it the way you'd build on Slack.Business and up
- Events and outgoing webhooksYour server hears what happens, signed and retried.Business and up
- Sign in with FreesbeOne account for all your tools, your rules included.All plans
- News feeds in a channelIndustry news, where the team already talks about it.All plans
- Zapier, Make, n8n and Zoho FlowConnect thousands of apps without writing code.All plans
- Google, Microsoft and Zoho calendarsYour calendar tells the team when you're free.Business and up
- Crypto wallets and exchange alertsEvery payment in or out, posted where finance talks.All plans
Trust
Run it like the IT team would.
Require single sign-on or multi-factor authentication, choose where your data lives, decide what files and messages are kept, see every change in the audit log, hand admins only the part they run, and export everything whenever you like.
Everything in Trust
- Single sign-onYour directory decides who gets in.Corporate and up
- Multi-factor authentication and passkeysA second step for everyone, without the friction.Business and up
- The Admin CenterEverything an admin runs, on one full screen.All plans
- Admin rolesGive each person only the part they run.Corporate and up
- Audit log and security activityWho changed what, and who signed in from where.All plans
- Data residencyYour messages stay where you said.All plans
- File type rulesNo program gets in dressed as a PDF.Corporate and up
- Message and recording rulesSet the rules for what's said and what's recorded.Corporate and up
- Usage and spending limitsKnow what you've used before it matters.All plans
- Export your dataYour data, in a zip, whenever you ask.All plans
- Join with your work emailEveryone at your domain can join. Nobody else can.All plans
- Billing, plans and the free trialNo card to start, no surprises after.All plans
- Hand over, close or deleteLeave cleanly, with 30 days to change your mind.All plans
- Sign in with Google, Microsoft, Apple or a codeSign in your way, on every device.All plans
Try all of it free with up to 10 people.
No card, no time limit. Invite your team and see what sticks.