During a huddle, ask to control a screen someone is sharing from the desktop app. Once they allow it, your mouse and keyboard work their computer: click, type, scroll and drag as if you were there. It's made for support, onboarding and showing someone where a setting is. They allow it every time and press Esc to take it back.
For IT and support teams who help colleagues, and anyone who onboards new hires.
Join the huddle. When someone shares their entire screen from the desktop app, click Request control under it. The bar says Waiting to allow control, and Cancel takes the request back; a request nobody answers goes away after a minute. When they allow it, the huddle video gets bigger and a red bar says you're controlling their screen. Click it once so it gets your keyboard, then work as usual, and click Stop control when you're done.
Everything you type goes to their computer, including Esc and shortcuts. They're translated between Mac and PC: Cmd+C on your Mac is Ctrl+C on their Windows computer, and the other way round. Typing works with any keyboard layout, and shortcuts work even when your layout isn't Latin, in Hebrew, Arabic or Russian. The person helping can use the desktop app or a browser; only the person being helped needs the desktop app, on Mac, Windows or Linux.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
Freesbe asks them in a system window the person asking can't click for them: Allow or Don't allow. While someone is in control, a red bar at the top of their screen says who it is, they can still use their own mouse and keyboard, and Esc takes control back at once, as does stopping the share or leaving the huddle. Everyone in the huddle sees who is controlling whose screen, and the conversation gets a line saying so.
Remote control is off until a workspace admin turns it on under Security & compliance, and turning it off ends any session that's running. The same section shows the 100 most recent sessions: who asked, whose screen, whether it was allowed, how long it lasted, who stopped it and whether it was recorded. When the workspace allows huddle recordings, recording starts when control begins, so every session can be reviewed later.
Remote control is included in Corporate and Enterprise.
The help guide shows every screen and setting. Remote control
No card, no time limit. Invite your team and see what sticks.