The phone system
A phone system that lives in your team chat.
Numbers for everyone, call flows and phone menus, queues with a live board, voicemail written out in the channel, recordings with notes, emergency calling, click-to-call from your CRM and texts in the customer inbox. All of it from the same app your team already chats in, on the computer and on the phone.
Call and meet
14 features about the phone system
- A business phone systemA phone system that lives in your team chat.Phone system add-on
- Call flows and phone menusPress 1 for sales, drawn in minutes.Phone system add-on
- Call queues and the call centerNobody rings out when everyone's busy.Call center add-on
- Ring groups and extensionsOne number, the whole front desk.Phone system add-on
- Voicemail you can readRead your voicemail before you play it.Phone system add-on
- Call recording, transcripts and notesEvery call, written up before the next one.Phone system add-on
- Business hours, holidays and hold musicClosed means closed, and on hold sounds good.Phone system add-on
- Transfers, 3-way calls and call handlingPass the call on, or bring everyone in.Phone system add-on
- Click-to-call and call-us linksOne click to call, from CRM or website.Phone system add-on
- Emergency calling (E911)Send 911 help to the right door.Phone system add-on
- Bring your numbers and desk phonesKeep your number, and your desk phones.Phone system add-on
- Bring your own SIPKeep your phone system, add the chat.Business and up
- Call log and call center reportsEvery call accounted for.Phone system add-on
- Phone calls on your mobileYour work number, in your pocket.Phone system add-on
Run the team
One feature about the phone system
Connect
One feature about the phone system
Integrations
Works with
- Call us linkA Call us link is a page customers open from your website, an email, a QR code or your Telegram bot. They tap Sales, Support or Billing and call your team from the browser, free for them. With the Phone system add-on.Phone system add-on
- TextsTexts to your Freesbe phone numbers land in a channel, one thread per customer, and your team texts back from the thread. Try it in test mode before any text goes out. With the Phone system add-on.Coming soon
- sip.ioConnect your sip.io account to Freesbe: each person gets SIP credentials for a desk phone or softphone, calls and the dialpad work in the app, and leavers' devices are turned off on their own.Business and up
How to set it up
The guides
For your team
Other topics
Try all of it free with up to 10 people.
No card, no time limit. Invite your team and see what sticks.