Freesbe's web chat puts a round button in the corner of your website. Visitors write, and each one gets a thread in the channel you pick, where your team answers, hands off and keeps notes. The visitor sees the answers with the first name of whoever wrote them. It takes one line of code and comes with every plan.
For Any business whose customers land on its website with a question.
An owner or admin adds a web chat in workspace settings: give it a name like Main website, pick the channel conversations go to, and set the title, greeting and colour visitors see. Copy the one-line snippet and paste it before the end of every page that should show the chat. Try the chat opens it on its own page so you can send yourself a test message before anyone else sees it.
A round button sits in the bottom corner of your site. Clicking it opens the chat with your title and greeting. The visitor's first message starts a conversation, and your team's answers show up with the first name of whoever wrote them. The chat remembers the visitor in their browser, so they can close the page and come back to the same conversation. They never see your channel, your internal notes or anyone's email address.
Start free with up to 10 people and try it today, or book a 20-minute demo with the people who make Freesbe.
Each visitor's conversation is a thread in your channel, so everyone there sees it and anyone can take it. Hand it to a colleague who knows the answer, write an internal note the visitor never sees, drop in a saved reply or ask Freesbe to suggest one from the conversation. Close it when it's done, and the Inbox page keeps every open chat in one list.
List the addresses the chat may appear on, like https://northwind.example, and it works nowhere else; leave the list empty to allow any site. Keep Ask for a name and email first on to follow up with people who leave, or turn it off to let visitors write straight away. Turn a chat off and the button disappears from your site until you turn it back on; deleting it keeps the conversations already in the channel.
Web chat on your website is included in every plan, including Free.
The help guide shows every screen and setting. Put a chat on your website
No card, no time limit. Invite your team and see what sticks.