Connect
Your customers and your tools, in the same channels.
Customer conversations from your website, support email, texts, WhatsApp and Telegram land as threads in a channel. Your CRM, help desk, finance and monitoring tools post where the team already talks. Build your own with webhooks, apps and the API.
14 features in Connect
- Customer inboxOne inbox for every way customers write.All plans
- Web chat on your websiteA chat on your site, answered from your channel.All plans
- Support email in a channelKeep the address customers know. Answer it together.All plans
- WhatsAppAnswer WhatsApp as a team, not from one phone.Business and up
- TelegramAnswer Telegram from a channel, and post to it.Business and up
- Texts to your numbersTexts to your business number, answered in a channel.Phone system add-on
- Incoming webhooks and cardsYour tools post to a channel with nothing rewritten.All plans
- Apps, slash commands and the APIBuild on it the way you'd build on Slack.Business and up
- Events and outgoing webhooksYour server hears what happens, signed and retried.Business and up
- Sign in with FreesbeOne account for all your tools, your rules included.All plans
- News feeds in a channelIndustry news, where the team already talks about it.All plans
- Zapier, Make, n8n and Zoho FlowConnect thousands of apps without writing code.All plans
- Google, Microsoft and Zoho calendarsYour calendar tells the team when you're free.Business and up
- Crypto wallets and exchange alertsEvery payment in or out, posted where finance talks.All plans
See more on these topics
The other categories
- TalkChannels, threads, canvases and guests, in 25 languages, on every device.
- Call and meetHuddles, meetings with guest links, and a full business phone system with a call center.
- Run the teamWorkflows, a punch clock, bookings, to-dos and reports, without another subscription.
- AISummaries, translations, notes and agents, on every plan, reading only what you can.
- TrustSingle sign-on, multi-factor authentication, data residency, audit logs and admin roles.
Try all of it free with up to 10 people.
No card, no time limit. Invite your team and see what sticks.