Customers call you from a link, free for them.

Make the link in the Admin Center

An owner, admin or Phone admin opens Admin Center, Phone, Call routing, Call us links and adds one. Give it the title customers see, like "How can we help?", then a button for each team: its name, a line under it, and what it rings: people, a voicemail, a phone menu or a call queue, up to five buttons. Keep Their name on under Ask before the call, add any questions your team needs, such as an order number, and create the link.

• Write the questions in your customers' language
• A preview of the page sits beside the settings while you edit
• Follow business hours closes the buttons outside your hours, with your message

Take the call like any other

The call rings in Freesbe with the customer's name, Call us link, from the browser under it, and their answers below, so whoever picks up already knows what it's about. It goes to the people, phone menu or queue the button names, follows your business hours, and shows up in the call log. Calls are free for the customer; your workspace pays for the minutes like its other calls.